Refund policy

Like most online boutiques, we gladly accept returns in exchange for store credit. To qualify for store credit, items must be sent back within 14 days of delivery, not worn and returned with tags attached. 

We can not accept returns on the following items as they are FINAL SALE: Accessories, Sale Items, and Shoes.

💌 Lila Bleu Boutique Return Instructions

We want you to love your purchase! If you need to make a return, please follow the steps below:

1. Email Us:
   Send an email to lilableuboutique@gmail.com within 14 days of receiving your order.

   • Include your order number, full name, and the item(s) you’d like to return.

   • Let us know your reason for the return (wrong size, not as expected, etc.).

2. Wait for Approval:
   Once we receive your email, we’ll reply with a confirmation and our return shipping address.

3. Ship It Back:

   • Please return the item(s) unworn, unwashed, and with original tags attached.

   • Prefered shipping carrier is USPS or UPS

   • We recommend using a trackable service — we’re not responsible for lost packages.

4. Processing Your Return:

   • Once your return is received and inspected, we’ll issue your store credit.

   • Please allow 3–5 business days after we receive your return for processing.