Refund policy

Like most online boutiques, we gladly accept returns in exchange for store credit. To qualify for store credit, items must be sent back within 5 days of delivery, not worn and returned with tags attached. 

We can not accept returns on the following items as they are FINAL SALE: Accessories, Sale Items, and Shoes.

💌 Lila Bleu Boutique Return Instructions

We want you to love your purchase! If you need to make a return, please follow the steps below:

1. Email Us:
   Send an email to lilableuboutique@gmail.com within 14 days of receiving your order.

   • Include your order number, full name, and the item(s) you’d like to return.

   • Let us know your reason for the return (wrong size, not as expected, etc.).

2. Wait for Approval:
   Once we receive your email, we’ll reply with a confirmation and our return shipping address.

3. Ship It Back:

   • Please return the item(s) unworn, unwashed, and with original tags attached.

   • Prefered shipping carrier is USPS or UPS

   • We recommend using a trackable service — we’re not responsible for lost packages.

4. Processing Your Return:

   • Once your return is received and inspected, we’ll issue your store credit.

   • Please allow 3–5 business days after we receive your return for processing.